We take safety seriously — the device is designed for home use and built with standard safety features to prevent overheating during normal operation. UV‑C is internally shielded and only active during cleaning cycles. Always follow the user manual, avoid using on wet surfaces, and stop immediately if you notice abnormal heat or smoke. If you suspect a defect, contact our support for prompt assistance and next steps.

Yes — the GlacierVac™ combines ultrasonic tapping, strong suction, 149°F hot air and UV‑C to dislodge, neutralize and capture particles. Many customers see visible results after a single pass and report reduced allergy symptoms. For best results, use slow, overlapping passes and watch the LED indicator change from red to blue. Results depend on fabric and buildup, but the multi‑step approach is more effective than suction alone.

If your unit is defective, contact our support team right away and we will guide you through troubleshooting, return, or replacement. We accept returns within 30 days for eligible items and will help resolve issues quickly. Please keep photos or videos of the problem — they help speed up the process. We stand behind our products and aim to make the resolution as painless as possible.

Use slow, overlapping passes—hold the head flat against the fabric and move at a steady pace for 3–4 passes over heavily soiled areas. Watch the LED indicator: red indicates active extraction and blue means the surface is clean. Empty the dust cup when it becomes full and clean the filter regularly for consistent suction. For mattresses, work in sections to ensure thorough coverage.

Yes — the is designed to work on mattresses, couches, pillows, pet beds and most upholstery types. It effectively removes pet dander and embedded hair, but avoid using on delicate or heat‑sensitive fabrics (test a hidden spot first). For heavy pet hair, clear larger debris first and use multiple passes for best results. Always follow fabric care labels and our usage guidelines.

Maintenance is simple: the dust cup is one‑click removable and fully washable—no tools required. Rinse the washable HEPA filter gently under running water and let it air dry completely before reinstalling. Replace non‑washable filters as recommended in the manual if you notice reduced performance. Regular cleaning preserves suction and prolongs the unit's life.

We offer the GlacierVac™ at a promotional price compared to the original MSRP; this sale reflects current inventory and marketing offers. The device bundles multiple technologies—ultrasonic tapping, 16kPa suction, 149°F hot air, UV‑C and washable HEPA—which together provide deep cleaning beyond a regular vacuum. Free U.S. shipping and a 30‑day return window reduce purchasing risk and add value during the sale period.

The is a handheld, targeted‑cleaning device built for spot and deep cleaning rather than whole‑home vacuuming. The dust cup is compact, so expect to empty it after cleaning several sections or a heavily soiled mattress area. Emptying and a quick filter rinse take only minutes and keep performance optimal. Its handheld design makes it easy to store and maneuver around furniture.